Best Checks will accept the return of blank, non-personalized products if the following conditions are met:
- Prior permission must be obtained from Best Checks before return. If returned without permission, the returned goods will be sent back to the Customer’s place of business. Questions?
- The product must be returned within 30 days of invoice.
- The product being returned must be the current version and not obsolete inventory.
- Packages being returned to Best Checks must be accompanied by a copy of the original invoice or the original invoice number.
- Packages must be in resalable condition (unmarked/unbroken packages) or the order will be billed to the Customer.
- Best Checks will issue credit based upon the original invoice amount billed for the resalable quantity (excluding freight billings, unless it was an error on the part of Best Checks).
- A restocking fee of 10% will be assessed for all goods returned, unless the return is due to error on the part of Best Checks.
- All blank, non-personalized products must be returned to the plant of origin before credit will be issued.
- We apologize, but we do not accept returns on personalized products.
- Our commitment is to provide our customers with superior quality products; therefore, we do not offer price adjustments for products with quality related defects. We will replace all unsatisfactory products with products that meet our customer’s quality expectations.
- All quality complaints/returns will be resolved by replacement of the order. Questions? Call 1-800-521-9619.
- Replacement will be treated as a high-priority RUSH order.